Privacy Policy

1. Introduction

FactoState ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website factostate.com and use our services.

We believe in transparency—the same principle that guides our fact-based reviews. This policy outlines our data practices in clear, understandable terms.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: When you contact us through our contact form, we collect your email address and the message content you provide.
• Review Requests: When you submit a product review request, we collect the product information and your reasoning for the request.
• Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address and subscription preferences.

2.2 Information Collected Automatically

• Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and click patterns.
• Device Information: We collect information about your device, including browser type, operating system, and IP address.
• Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To respond to your inquiries, process review requests, and provide customer support.
• Website Improvement: To analyze website usage and improve our content, features, and user experience.
• Communication: To send you newsletters, updates about our reviews, and important service announcements (with your consent).
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect our website, users, and business from fraud, security threats, and other harmful activities.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Website hosting and maintenance providers
• Email service providers for newsletters and communications
• Analytics providers to understand website usage
• Customer support and contact form processors

4.2 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage with reputable providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide personalized content recommendations

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to know what personal information we have about you
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Portability: The right to receive your data in a portable format
• Opt-out: The right to opt out of certain data processing activities

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@factostate.com
• Contact Form: factostate.com/contact
• Mail: FactoState Privacy Team, [Address to be updated]